If you do not want to continue using the services provided by AtresHost, please log in to your Client Area and send a support ticket to the "CANCELLATIONS" department requesting the cancellation of the service(s).
The cancellation request must be made prior to the issuance of the renewal invoice (renewal invoices are generated 7 days in advance). If you request cancellation with an invoice generated and pending payment, you must first pay 40% of the total invoice before you can process the cancellation of your service(s).
This measure applies only to the following 2 services: VPS servers, dedicated servers and add-ons of both services (dedicated IP...).
The rest of the services you can request the cancellation at any time without having to pay any fee.
If you do not request the cancellation of your service(s), they will be billed on a recurring basis.
