What is Premium Support?
Our Technical Support team is at your disposal to perform any configuration, installation or data recovery in the Hosting, Reseller, Master, Alpha or Super Alpha services you have contracted with AtresHost. VIP priority assistance, with a maximum waiting time of only 12 hours in queries and migration of 3 cPanel accounts included for only 99€ per month.
If you don’t have enough knowledge and need permanent support and guidance, you can contract our Premium Support.
Do not think more and leave in good hands the technical interventions to our support.
Priority VIP Assistance
Service and website incidents
Hosting, Reseller, Master, Alpha and Super Alpha configuration
Maximum waiting time: 12hrs
3 cPanel migrations included
Migration of additional cPanel (3€ per account)
NOTE: You must have root access to the server to perform the migrations.
The most advanced 24/7 support system.
Write us an email with your query or incident in any of the following mailboxes 24 hours a day, 7 days a week.
Monday to Friday from 11:30 AM to 07:30 PM (Spain time hour)
Saturdays, Sundays and Holidays only emergencies
WhatsApp: +34 944 58 01 03
You can contact our support team through the online chat system.
If you have any doubts or questions regarding content management systems (CMS) such as WordPress or Joomla, you can use our 24/7 discussion forum for the community to help you with your problem.
Support in the testing phase.