Basic Support

All AtresHost plans come with basic support, limited to fix errors that may be caused by the service provided. This means that if due to a server malfunction your website or account does not work properly, support is assured and we will solve the incidents.

Basic support includes 1 initial cPanel migration.

Basic support does not include migrations from WordPress or any other CMS, blog or discussion forum accounts; installing, configuring, creating or updating your content, templates, css styles, plugins, scripts or repairing errors on your site.

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Tickets Support

The most advanced 24/7 support system.


Write us an email with your query or incident in any of the following mailboxes 24 hours a day, 7 days a week.

[email protected]
[email protected]
[email protected]
[email protected]


You can contact our sales team through the online chat system.


If you have any doubts or questions regarding content management systems (CMS) such as WordPress or Joomla, you can use our 24/7 discussion forum for the community to help you with your problem.