Basic Support

 

All AtresHost plans come with basic support, limited to fix errors that may be caused by the service provided. This means that if due to a server malfunction your website or account does not work properly, support is assured and we will solve the incidents.

Basic support does not include migrating cPanel, WordPress or any other CMS, blog or discussion forum accounts; installing, configuring, creating or updating your content, templates, css styles, plugins, scripts or repairing errors on your site.

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SUPPORT OPTIONS

Tickets Support

The most advanced 24/7 support system.

eMail

Write us an email with your query or incident in any of the following mailboxes 24 hours a day, 7 days a week.

info@atreshost.com
soporte@atreshost.com
ventas@atreshost.com
gestiones@atreshost.com

Chat

You can contact our sales team through the online chat system.

Forum

If you have any doubts or questions regarding content management systems (CMS) such as WordPress or Joomla, you can use our 24/7 discussion forum for the community to help you with your problem.